Managed Detection & Response

Hand pointing towards floating digital hexagon icons representing communication, including phone, email, chat, and 24/7 support.

Continuous threat monitoring, built in

Prevention is the first line of defense, but no defense blocks everything. Managed Detection & Response is what happens when something gets past it — Condado continuously monitors for malicious activity, contains it before it spreads, and helps return affected devices to a clean state, without you having to build and staff your own security operation.

 Prevention alone will eventually be beaten.

Modern threats are engineered specifically to slip past antivirus. Something will get through. The only question is whether anyone is watching when it does.

Breaches hide for weeks.

Without active detection, an attacker moves through your systems unnoticed, escalating quietly. The longer the silence, the deeper the damage.

Attacks do not keep business hours.

The worst incidents strike nights, weekends, and holidays, precisely when a small IT team is offline and no one is looking.

You cannot staff a security operations center.

Real 24/7 detection demands people, tooling, and shift coverage around the clock. For most SMBs, building that in-house is out of reach.

Regulators expect proof you can respond.

Under HIPAA and similar frameworks, being protected is not enough. You must be able to demonstrate that you can detect and respond to an incident, on paper.

What Condado Manages

Endpoint detection and response

Real-time detection of malicious behavior on every endpoint, the instant it starts, not hours after the fact.

Automated containment

The moment a threat is identified, the affected device is isolated automatically, cutting off the spread before it reaches the rest of your network.

Rollback and remediation

Malware is removed and the endpoint is restored to its pre-infection state, with malicious changes rolled back cleanly.

24/7 security monitoring

Continuous watch over your environment by a live security operations capability, so nothing moves through the dark unnoticed.

Expert investigation and response

Experienced analysts triage what matters, silence the false alarms, and act, so real threats are handled and nothing urgent gets lost in the noise.

Incident reporting and audit evidence

Clear documentation of what was detected and what was done, the proof regulated businesses need ready before anyone asks.

Our Approach

Detection Built on Prevention

Managed Detection and Response sits on top of your endpoint protection, it does not replace it. Together they form a complete defense: block the known, and catch, contain, and reverse the unknown.

Sized to Fit, Honestly Scoped

We scope detection and response to your environment and tell you plainly what fits where you are today. You get the coverage your risk actually calls for, never a padded package.

Built for How Work Actually Happens

Threats reach endpoints wherever those endpoints are: office, home, or the road. Our detection and response follows the device, not just the office network it used to sit behind.

Large beige office building with many windows next to a decorative water fountain in a parking lot.

How We Work

1
Assess environment
We review endpoints, existing prevention, alerting, access patterns, and response ownership.
2
Design and size platform
We scope the detection, response, containment, and reporting model around the environment.
3
Deploy and configure
We stand up the tooling, policies, escalation paths, and response workflows.
4
Monitor and respond
We watch continuously, investigate suspicious behavior, contain threats, and document the outcome.

Complete Your Security Coverage

Cybersecurity rarely stops at one layer. Move across the network, workforce, detection, and architecture as your needs expand.

Managed Secure Workforce

Endpoint, identity, and secure access wherever your people work.

Custom Security Solution

A broader architecture for complex infrastructure, cloud, and compliance requirements.

Managed Secure Office

Network and firewall security, fully operated by Condado.

Why Choose Condado for Cybersecurity

You are not buying another security product. You are assigning ownership to a team that understands the systems the business depends on.

We understand what's actually at stake

Condado's CX experience means we understand the customer systems, data flows, and operational downtime a security incident can disrupt.

Enterprise-grade platform, expertly run

We build on Fortinet's Security Fabric and pair it with the operational coverage needed to turn detections into action.

Certified engineers, not just a quote

Certified security professionals stand behind the service, from deployment through response.

Same accountability.
A wider scope of work.
Would you catch a breach in time?
Start with one focused conversation about what is monitored today, who owns the response, and where a threat could sit unseen.
Request a Meeting